Shipping And Returns
Returns and exchanges
We take great pride in our products and thoroughly inspect each item before it is shipped. However, if you are not completely satisfied with your purchase, you can contact us by e-mail firstname.lastname@example.org within 14 days of your order being received for an exchange or a refund. To be eligible for a return, your item must be unused and in the same condition that you received it.
Return postage costs are the responsibility of the customer (with the exception of faulty goods).
Custom made items cannot be exchanged or refunded for.
Refunds (if applicable)
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to the original method of payment, within a certain amount of days.